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Terms of Sales

These conditions of sale are concluded on the one hand by the company Domaine Michel Arcelain with a share capital of 450,000 euros whose registered office is located in Pommard (21630) 9 rue mareau, registered with the Register of Commerce and Companies of Dijon under the number 882 511 975 hereinafter called "DOMAINE MICHEL ARCELAIN" and managing the site  and, on the other hand, by any natural person over the age of 18 or legal person wishing to make a purchase via the website  hereinafter referred to as "the buyer".

Article 1. Object 

These conditions of sale aim to define the contractual relationship between Domaine Michel Arcelain and the buyer and the conditions applicable to any purchase made through the website The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site  is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to engage under these general conditions of sale.  

The Domaine Michel Arcelain company retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products 

The products offered are those listed on the site  from Domaine Michel Arcelain, within the limits of available stocks. Domaine Michel Arcelain reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description summarizing its main technical characteristics (number of bottles, capacity, vintage, appellation, allergens). The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented in the site  is intended for all buyers residing in the following countries: Metropolitan France (including Corsica), Monaco, Belgium, Germany and Luxembourg. For other countries, contact us for a personalized price.

Article 3. Rates 

The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. The Domaine Michel Arcelain company reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. Shipping costs are free everywhere in France (including Corsica) for all products sold on the site The prices indicated do not include delivery costs for the following countries: Belgium, Germany, Luxembourg and Monaco, invoiced in addition to the price of the products purchased according to the weight of the order. For these countries, the flat-rate contribution to shipping costs will be invoiced to the buyer in the amount of 10 euros including tax for orders with a total weight between 0 and 5 kg, 19 euros including tax for orders between 5 and 30kg and 40 euros for orders over 30kg.

Article 4. Order and terms of payment 

The company Domaine Michel Arcelain offers the buyer to order and pay for his products in several stages, with 2 payment options to choose from:


- Payment by credit card: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. For payment by credit card, Domaine Michel Arcelain uses the Stripe secure payment service, which incorporates the SSL security standard, in order to protect all data related to personal information and means of payment. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by credit card is irrevocable.


- Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or report a news. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step offers him to check all the information, read and accept these general terms and conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account references or personal credit card. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or credit card is irrevocable. 


The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company Domaine Michel Arcelain will send him by e-mail confirmation of the registration of his order.


If the buyer wishes to contact the company Domaine Michel Arcelain, he can do so either by post to the following address: Domaine Michel Arcelain, 9 rue mareau 21630 Pommard; either by email at the following address:, or by telephone at

Article 5. Retention of title 

The Domaine Michel Arcelain company retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.

Article 6. Withdrawal

In application of the provisions of article L.221-18 of the Consumer Code, the customer has a period of fourteen days from the delivery of his order to return the delivered item for credit or reimbursement, at the choice of the customer, without penalty except for the cost of return.

The procedure to follow is as follows:


- The customer notifies his decision to withdraw via the form made available to him in article 13 or directly by contacting us (see our contact details in "contact") or by means of an unambiguous declaration specifying the contact details and allowing the identification of the products – in particular the number of the order concerned and the references of the products that he wishes to return.

- The customer returns the product(s) concerned to the address Domaine Michel Arcelain, 9 rue Mareau 21630 Pommard within a reasonable time and, at the latest, within 14 calendar days following the communication of the customer's decision to withdraw.

- The products must be returned in their original condition and complete in packaging identical to that used during shipment, accompanied by proof of purchase or a copy of the invoice(s).

Domaine Michel Arcelain undertakes to reimburse the customer, within a maximum period of fourteen days after notification of the withdrawal and subject to the return of the products. The costs of returning the product remain the responsibility of the customer.

Article 7. Delivery 

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Depending on the number of bottles, we choose a carrier for your order from:  

  • La Poste via COLISSIMO, delivery service with tracking, delivered with or without signature. 

  • UPS, delivery service with tracking, delivered with signature.

  • Logivin, delivered with signature

Delivery delay :

-      _cc781905-5cde-3194-bb3cfb-586bad5France: 3-5 working days

-      _cc781905-5cde-3194-bb3cfb-586bad5Belgium, Germany, Luxembourg, Monaco: 3-8 working days

Delivery times are only given as an indication; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The company Domaine Michel Arcelain can provide the buyer by e-mail, if there is, the tracking number of his package. The buyer is delivered to his home. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the company Domaine Michel Arcelain. The buyer is required to check in the presence of the delivery person's agent, the condition of the packaging of the goods and their contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.


Article 8. Corked Bottles

Responsibility for corked bottles rests with Domaine Michel Arcelain. In case of cork taint, the procedure is as follows: return the bottle (full or almost full) and its original cork to us with an accompanying letter stipulating the purchase from our company. Upon receipt, we will judge the validity of the request and decide whether or not to replace it. Upon receipt of the response, we will let you know and in the event of a positive decision we will proceed with the replacement.


Article 9. Liability 

The company Domaine Michel Arcelain in the process of distance selling, is bound only by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.


Article 10. Protection of minors.

In accordance with Article L. 3342-1 of the Public Health Code, the sale of alcohol to minors under the age of eighteen (18) is prohibited. The member agrees to be 18 years of age by passing its order on the site


Article 11. Intellectual Property 

All elements of the site  are and remain the exclusive intellectual property of Domaine Michel Arcelain. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 12. Personal data

The Domaine Michel Arcelain company undertakes to preserve the confidentiality of the information provided by the buyer, which he would be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address: Domaine Michel Arcelain, 9 rue mareau 21630 Pommard.

Article 13. Settlement of disputes 

These distance selling conditions are subject to French law. For all disputes or disputes, the competent Court will be that of Dijon.

Article 14. Withdrawal form

To the attention of Domaine Michel Arcelain, 9 rue mareau 21630 Pommard,

I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of goods (*)/for the provision of services (*) below:

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of the consumer(s) (only in case of notification of this form on paper):

Date :

(*) Strike out the useless mention.

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